The Scratching Post

Stories, insights and tips about marketing, sales and networking, with a little added wit and sass.

A gift with a pretty red bow

5 things your clients want to know

By Nicole Gallant / October 6, 2020

Ever leave a (virtual) meeting and wonder why you have the strangest feeling that the person you were talking with isn’t as excited as you?  They didn’t jump in to your offer right away because they needed to think about it? But they know, like and trust you. So what’s the problem? They had unanswered…

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Aligning your message to achieve results

By Nicole Gallant / June 22, 2020

Aligning my harmony A self-reflection story of taking my own medicine and aligning my values, beliefs, and skills in harmony in order to help YOU experience the same epiphany and achieve the high-level results you’ve been craving. March 15, 2020 was the beginning, not the end, looking back now. Ever find yourself scratching your head…

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5 Tips to drive high-quality traffic to your blog

By Nicole Gallant / July 10, 2019

Blogging. You’re either doing it, have done it, or have not tried it yet. Writing blogs is about sharing yourself and your knowledge in hopes of attracting like-minded people. You most likely want to attract people who will pay for your unique knowledge, a service you offer, or a product you create. You”ll want to…

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lady on laptop

How much does a website cost?

By Nicole Gallant / November 29, 2018

10/10 times this is the question I’m asked about websites. Often clients are looking for a single answer, but of course, answers can vary. In this post, we’ll identify the factors to consider that directly affect website costs. 1. Let’s put this into perspective. If you wanted to build a house, would you approach a contractor…

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Wise owl perched on a snowy branch

What does trust mean in your business? (part 2)

By Nicole Gallant / December 11, 2017

Yes, this is a loaded question. It can also be interpreted in several different ways. However, there are better ways to interpret trust than others. Based on the relationships with my clients and experience running SmartCat Marketing, here is my interpretation. Trust should mean working with someone who has your best interest at heart. When…

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A team of five fist bumping

Trust and how it affects your business

By Nicole Gallant / November 22, 2017

What is the nature of trust? By definition, to trust is when you rely on the actions of another person. You carry a belief that they will behave honestly and sincerely. It’s easy for us to put trust into family or friends, because we have existing and strong ties with them. But when it comes…

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lady with shopping bags

The importance of identifying who your customer is

By Nicole Gallant / October 13, 2017

It’s safe to say that not much happens unless we have a customer. They make up the foundation of what we create, how we present it, how we market, and how we interact with the world. Heck, our customer even dictates if what we’re offering even fits into the world we’re interacting with. As businesses,…

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Blog Brand Refresh paintbrush

5 Signs you may need a brand refresh

By Nicole Gallant / June 16, 2017

There are red flags to look for when questioning your current visible brand. If you are constantly making excuses for why your website is visually outdated and if your social doesn’t match the messaging and visuals of other media, you most likely need a refresh.

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